>The iron cover I purchased has pulled away from >the rivets

There have been zero other complaints on many hundreds sold.

Many people order one kit and return delighted to order more for family and friends.

>I tried to call the long distance number

1 800 482 5382

No phone number given, several emails bounced.

Janith`s original telephone order is logged under Pelver instead of Pelzer without a number and with a wrong email.

>I would like replacement for the 2 covers

On receiving an email Janith was immediately given a 1 800 number for replacements.

> or refunds for the 3 kits I purchased.

The iron shield retails for $5.99, to demand compensation of $44.85 from a small shop is unfair.

The shield is included with a very very very nice 14.99 ironing board cover as a little extra.

Various shields on the net sell mainly in the 11.50-15.00 region, this one was effectivly free.